What happens when customers decline your security recommendations, and then an incident strikes? How you respond can determine whether you lose the client or earn deeper trust. Managed Detection and Response (MDR) equips MSPs with 24/7 SOC coverage, rapid containment, and proof of value. In place before an incident, MDR can prevent damage and demonstrate your value. Adopted after an incident, it becomes the critical step that closes gaps and rebuilds confidence.
Watch our on-demand webinar with Technology By Design, an MSP with over 20 years in business, as MSP owner Ken Lutton and Sr. Technical Specialist Branko Grujic will share:
| How an incident led a client to adopt MDR and helped retain a high-value account under cyber insurance scrutiny | |
| Real-world examples of MDR in action, stopping threats in progress and reducing noise for technical staff | |
| How MDR became part of their sales strategy, helping them win new customers against competitors |
Zibeon Serrato
Senior Director of Product Management, MSP
Bitdefender
Ken Lutton
Owner
Technology By Design
Branko Grujic
Sr. Technical Specialist
Technology By Design