As the year wraps up, many MSPs are thinking about how to grow in 2026: how to improve efficiency, scale security operations, and strengthen client trust without overloading their teams. In this session, we’ll sit down with Owen Whitlock, Executive Director at BDR Group, to hear how his team achieved that throughout 2025.
Owen will share how BDR Group standardized their client base on a bundled solution with Bitdefender MDR and PHASR, leveraging XDR sensors and Bitdefender’s 24/7 SOC to extend the reach of their internal analysts. He’ll walk us through how an opt-out campaign led to a 98% customer conversion rate and how MDR reports and attack surface reduction insights are helping his team deliver more proven value to clients.
Watch this session to see how you can:
| Simplify operations through standardization | |
| Balance internal talent with external SOC expertise | |
| Turn security data into actionable client conversations | |
| Drive growth with scalable, service-aligned cybersecurity |
Bring your questions for our live Q&A as we explore practical steps MSPs can take to plan for growth and greater efficiency in 2026.
Zibeon Serrato
Sr. Director, MSP Solutions
Bitdefender
Tyler Baker
Director, Global Security Operations
Bitdefender
Owen Whitlock
Executive Director
BDR Group